8. Was it successful? What were the benefits to the client of what you are doing/this project?

It’s still a work in progress, but Workflow is already helping us improve how we allocate resource within Copper Alloys. For example, it immediately highlighted cutting as a bottle-neck so we bought a new saw. Also the number of operations completed on time has dramatically improved, and errors are down, with the result being a better and more reliable on-time delivery performance. Customer access to information has also improved.